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US Consumers Embrace Text Messaging for More Than Just Hello

Consumers indicate the likelihood to use text messaging in a growing number of ways:

  • 53% would text to set or confirm an appointment
  • 40% would text an opinion to a poll
  • 37% would text an entry into a contest
  • 26% would text a donation
  • 25% would text to purchase a product

“Millions of consumers are prepared to integrate text messaging into a broad range of their daily activities,” says Jay Thomas, president of Thomas/Ferrous, a Sacramento-based marketing and design firm. “Those marketers who can effectively engage consumers via text messaging will see substantial benefits.”

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